SMS program information
Immigration Law PLLC SMS messaging
Immigration Law PLLC uses Lawgical, operated by Gouldian Inc., to send customer-care text messages about a person’s legal inquiry. This is the same customer-care messaging program described in the firm’s approved A2P 10DLC campaign. Messages are sent only after the person clearly agrees during an inbound phone call with the firm’s AI assistant.
Program details
- Consumer-facing business
- Immigration Law PLLC
- Messaging provider
- Lawgical, operated by Gouldian Inc.
- SMS number
- +1 800-542-3782 (1-800-LIBERTAD)
- Use case
- Customer care about a legal inquiry: follow-ups, appointment reminders, requests for information, questionnaires, case updates, and replies directing the person to the firm’s phone or WhatsApp channel.
- Message frequency
- Varies based on the legal inquiry and follow-up needed.
- Marketing messages
- None. This program does not send promotional or marketing messages.
How consent works
- Step 1
The person calls the firm
During an inbound call about a legal inquiry, Lawgical’s AI assistant asks whether the caller would like to receive SMS messages.
- Step 2
The caller hears the disclosure
The assistant reads the complete consent disclosure below, including message frequency, rates, STOP and HELP instructions, and the Terms and Privacy Policy links.
- Step 3
Clear affirmative consent is required
The caller must clearly say “Yes,” “I agree,” or otherwise give an unambiguous affirmative response. Silence, an unclear answer, or a decline does not enroll the caller; no SMS is sent.
- Step 4
Consent is recorded
The call recording or transcript is retained as evidence of the disclosure and affirmative consent. The person receives an opt-in confirmation. Consent is not a condition of legal services.
Verbal consent disclosure
Gouldian Inc., through its Lawgical product and on behalf of Immigration Law PLLC, would like to send you SMS messages regarding your legal inquiry, including follow-ups, appointment reminders, requests for information, and case updates. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. Consent is not a condition of services. Terms are available at https://lawgical.app/terms and the Privacy Policy at https://lawgical.app/privacy. Do you agree to receive these messages?
Example messages
These are examples of customer-care messages in the program. Bracketed fields are personalized for the recipient or inquiry. Messages are sent only to people who gave the verbal consent described above.
Example 1
Lawgical on behalf of Immigration Law PLLC: Hi [Name], thank you for contacting Immigration Law PLLC regarding your legal inquiry. A member of the legal team will contact you shortly. Reply STOP to opt out.
Example 2
Lawgical on behalf of Immigration Law PLLC: Hi [Name], we are following up regarding your legal inquiry. Please reply if you would like to continue the conversation with the firm. Reply STOP to opt out.
Example 3
Lawgical on behalf of Immigration Law PLLC: Hi [Name], this is a reminder regarding your legal inquiry. Please let us know if you are still interested in speaking with the legal team. Reply STOP to opt out.
Example 4
Lawgical on behalf of Immigration Law PLLC: Hi [Name], please complete the requested immigration questionnaire here: https://app.lawmatics.com/forms/share/50a8e528-a0ed-42e4-8c09-a6433126fe75. Reply HELP for help or STOP to opt out.
Example 5
Lawgical on behalf of Immigration Law PLLC: Thank you for contacting us. This SMS channel is not monitored. Please call +1 800-542-3782 or contact the firm through WhatsApp at https://wa.me/18005423782. Reply STOP to opt out.
Message controls and privacy
Opt-out and help
Reply STOP at any time to opt out. Reply HELP for help, call +1 800-542-3782, or email support@lawgical.app. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
SMS consent privacy
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties. See the Privacy Policy and Terms of Service.
Learn more about Immigration Law PLLC. Lawgical is the messaging technology provider; contact support@lawgical.app for SMS program help.